Services

Domestic Abuse Support Services and Safe Accommodation

Her Safe Network provides safe, inclusive and pet friendly accommodation with practical, wellbeing and advocacy support for people escaping domestic abuse, crisis or unsafe circumstances.

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- WHAT WE OFFER -

Our Support Services

Safe Accommodation

A supported arrival from Day One
Suitable placements are reviewed promptly, with arrival arrangements and accommodation prepared to help each survivor settle safely from the start.

Risk-Informed Safety Support

A Support responsive to risk
Safety planning, DASH risk assessment and MARAC referral where appropriate.

Wellbeing Support

A consistent point of contact
Regular wellbeing check-ins provide an opportunity to discuss wellbeing, day-to-day concerns and any changes in support needs.

Practical Advocacy

Help with everyday systems
Support with forms and applications, appointments, document coordination, benefits communication and access to practical resources.

Specialist Referral Pathways

Connecting people with the right services
Support to access legal, health, wellbeing, language and specialist domestic abuse services.

Move-On and Independence

Preparing for longer-term stability
Housing preparation, independent living support and community links for the next stage.

You are not alone. We are here to help you take the next step towards safety, stability and independence.

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How Support Works in Practice

Trauma-Informed Support

We recognise that leaving abuse can affect trust, confidence and a person’s sense of control. Support is therefore paced around each survivor’s circumstances, choices and readiness, with clear communication, respectful listening and no pressure to move faster than feels manageable.

Recovery and Rebuilding

Reaching safe accommodation is an important beginning, but rebuilding stability takes time. Her Safe Network supports survivors regain confidence, strengthen everyday independence and work towards practical goals that support a safer and more sustainable future.

Pets Are Part of the Family

For some survivors, leaving abuse also means protecting an animal that may be at risk. Where suitable arrangements can be made, our pet-friendly approach considers the safety and wellbeing of both the survivor and their pet as part of accommodation and support planning.

How to Access Support

Both survivors and professionals can contact Her Safe Network to discuss safe accommodation and support.

Referral Form

Quick response: same business day acknowledgement where possible, prompt availability checks, pre-assessment and referral coordination.

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1. Make a referral

Complete the Referral Form or contact HSN to discuss safe accommodation and support.

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2. Referral reviewed promptly

HSN acknowledges the referral promptly and reviews the information provided. The team will contact the referrer or survivor for verification when needed.

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3. Risks and needs reviewed

The team considers immediate safety, communication needs, accommodation requirements and the support that may be needed.

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4. Suitability and availability considered

HSN considers whether suitable accommodation is available and whether the service can meet the person’s needs safely.

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5. Next steps confirmed

Where a placement can be offered, HSN explains the arrangements, coordinates arrival and begins practical, safety and wellbeing support from Day One.

If you are in immediate danger, call 999.

FAQ

Frequently Asked Questions

Here are some common questions about our servces and how we support survvors.f you need more nformaton, We are here to help.

We Are Here For You

Her safe network provide safe, practical and pet-friendly support for people escaping domestic abuse. We lsten, respond and help survvors move towards safety, stablty and hope.
Who can access HSN services?
HSN supports people escaping domestic abuse, crisis or unsafe circumstances who need safe accommodation and practical support. This includes women, men, LGBTQ+ survivors, families, people from diverse communities and backgrounds, those who need language or interpreting support, and survivors with pets. Each referral is reviewed according to the person’s circumstances, risks, needs and the availability of suitable accommodation.

Survivors and professionals can complete HSN’s online Referral Form. Please provide a safe method and time for contact, together with relevant information about immediate risks, communication needs, accommodation requirements and any pets. HSN will review the referral promptly and may contact the survivor or referrer for further information before confirming the appropriate next steps.

Urgent referrals are reviewed promptly. Where possible, HSN acknowledges referrals on the same business day, checks availability and completes an initial review of risks and accommodation needs. Same-day placement may be possible where suitable accommodation is available and the person’s needs can be met safely.
Yes. HSN offers pet-friendly placements where suitable accommodation and arrangements are available. We recognise that pets may also be harmed or used as part of coercive control, and that concern for an animal can prevent or delay someone from leaving abuse. Our placement planning considers the safety and welfare of both the survivor and their pet, including any practical arrangements needed during the stay.
Support begins from arrival and is based on each survivor’s circumstances, risks and agreed priorities. It may include safety planning, regular wellbeing and emotional support, practical advocacy, help with benefits, forms and appointments, support to access health, legal and specialist services, language or digital support, independent living support and move-on planning. Support is reviewed as needs and circumstances change.
Where HSN cannot offer a suitable placement, we will explain the outcome to the survivor or referrer and, where possible, discuss appropriate next steps or alternative services. Accommodation will only be offered where suitable arrangements are available and the person’s needs can be met safely.

Still have questions?

Our team is here to listen and help you find the support you need.

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